Case studies
End-to-end case studies connecting user research, interaction design, technical systems, and delivery to create measurable product outcomes.
A governed practitioner-to-patient workflow with safer checkout, clearer attribution, and auditable operations
I helped modernize a complex healthcare ecommerce platform across the full practitioner-to-patient journey: governed onboarding, RX Cart workflows, product presentation, mixed-mode checkout, Stripe attribution, reporting, and production operations.
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A stable API boundary for product, cart, checkout, affiliate, and migration workflows
I designed and built a Next.js API service that turned scattered VSR product, cart, checkout, affiliate, and migration logic into a clearer backend platform for modern storefronts and admin tools.
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A new affiliate-aware patient storefront with server-backed cart sessions, hosted checkout, and attribution metadata handoff
I designed and built a new standalone storefront for WebExercises providers to recommend products to patients, preserving affiliate attribution from provider links through cart and checkout-session handoff.
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Source-linked civic pages, plain-language summaries, and Pol.is-powered deliberation spaces
I designed and built a civic-tech platform that turns dense Civil Grand Jury report cycles into source-linked project pages, plain-language summaries, and structured public conversation spaces powered by Pol.is.
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A safer internal interface for managing categories, product metas, images, sort order, and cleanup workflows
I designed and built the admin control plane for VSR catalog operations, giving internal users a safer interface for managing categories, product metas, images, sort order, and cleanup workflows.
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A governed internal platform for AI-assisted product intros, account review, and workflow automation
I designed and built North Coast Pontifex, an internal power-tools platform that uses AI, product APIs, Convex, Microsoft auth, and Retool workflows to turn messy sales and account inputs into polished operational outputs.
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A live platform connecting streaming, schedules, events, artist submissions, publishing, fundraising, and community participation
I designed and built KFUT Community Radio’s digital home, connecting the live broadcast, RadioDJ schedule automation, local events, artist music uploads, station publishing, audience relationships, and support workflows in one responsive platform.
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Two distinct community sites with shared identity, events, publishing, permissions, and participation workflows
I designed and built Tuolumne Together and Sierra Mutual Aid as two distinct community products on a shared full-stack platform, connecting identity, memberships, events, RSVPs, publishing, permissions, and public participation.
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A decision-ready fishing platform connecting local expertise, live river conditions, access, weather, and relevant products
I designed and built Sonora Fly Co.’s live fishing-report platform, combining interactive maps, local editorial guidance, river and weather data, access points, scheduled ingestion, and context-aware ecommerce.
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An evidence-driven payout workflow with atomic writes, normalized history, safe undo, and affiliate-aware reporting
I redesigned a fragile RX Cart affiliate-payout workflow into an auditable Retool operations system, connecting eligibility, item-level evidence, transactional writes, normalized payout history, reversal tools, attribution, and reporting.
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Shipped before the school year; initial teacher feedback was positive
Simplifying student onboarding and class enrollment to improve adoption for students and teachers.
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Guided onboarding shipped; adoption measurement planned
Reducing time to value with a guided onboarding experience designed to improve teacher adoption.
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Reporting launched; impact measurement in progress
Designing standards-aligned reporting that helps educators turn proficiency data into targeted action.
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